All of our vivariums have a standard 12 month warranty. If you fill out the warranty card provided along with the vivarium, you will receive an extra 12 months free, giving you a total of 2 years warranty from the date of purchase.
The standard and extended warranty covers for defective parts which have failed under normal use. We shall not replace parts that have been damaged under abnormal conditions or that which have been subjected to improper use. Please also note, it is important that you seal your vivarium to prevent moisuture entering into the exposed chipboard. We will not replace parts that have been water damaged due to insufficient sealing. If the vivarium is not sealed correctly this will invalidate the warranty.
